Discovery visits are for those who are unsure whether or not Physical Therapy is right for them. Discovery Visits don't require any forms or obligation to continue with treatment.
Discovery Visits are 20 minutes, free of charge, to come into our offices and speak with a Doctor of Physical Therapy. These consultations are to allow you to get your questions answered, as well as to make sure you feel our Doctors are the best fit for you.
PHYSICAL THERAPY FREQUENTLY ASKED QUESTIONS
WHAT IS AN INITIAL EVALUATION?
Initial evaluations allow for the physical therapist to understand all past and current medical histories. Initial evaluations are important to ensure that treatment can be completed by a physical therapist, and if not then referred to the appropriate medical practitioner. Initial evaluations usually include, an examination, diagnosis, prognosis and creating a plan of care.
Before your appointment please complete the required physical therapy patient paperwork. Remember to also wear or bring comfortable and/or loose fitting clothes to allow physical therapists access to necessary treatment areas.
WHAT WILL MY FIRST EVALUATION BE LIKE?
You will be in a private treatment space, one-on-one with a doctor of physical therapy. We will do a compassionate review of your medical history, have a conversation about your goals for physical therapy, answer any questions you have, and develop a treatment plan that is evidence-based, holistic, and will address your goals. Exams are comprehensive with a postural analysis and are as pain-free as possible, however some muscle soreness can be expected from the examination stage of the evaluation in order to determine tissue and motion sensitivity. Although some examination may provoke soreness, we believe in open communication with our patients, will never proceed without consent, and encourage feedback from our patients in order to make the experience as comfortable as possible physically and emotionally.
HOW LONG ARE APPOINTMENTS?
The initial evaluation is 60 minutes, but can include an additional 15-30 minutes of treatment following the evaluation if requested by the patient. This is the time that is reserved for you. Please come with your physical therapy forms completed; if you need to fill the forms out when you arrive, this takes away from your evaluation and treatment time. Follow-up appointments can be scheduled for 15, 30, 45, 60, 75, or 90 minutes based on your personally determined treatment plan.
WHO WORKS WITH ME DURING MY TREATMENT SESSIONS?
Our treatment philosophy is based on quality, one-on-one, patient to Doctor of Physical Therapy care in order to expedite your recovery time and return your attention to what matters most to you. All Physical Therapy Treatment Sessions performed by a Doctor of Physical Therapy and never with an assistant or aide.
At Mindful Matters Wellness our Doctors offer women's health physical therapy, orthopedic physical therapy, neurological physical therapy and vestibular rehabilitation, along with a wide array of treatment options. Our Doctors of Physical Therapy will determine the best plan of care in the initial evaluation with you, and when you have completed your plan of care will continue to support your maintenance to whole body health through their recommended health & wellness programs.
HOW DO I SCHEDULE AN APPOINTMENT?
In order to effectively manage and accommodate our patients’ and Doctors’ schedules we require all of our clients to have a valid credit card due to our 24-hour cancellation policy for all physical therapy, and personal wellness services. Patients can provide their information via the Phone or personally enter and manage their Account via our Account/Login Page. Once a valid credit card is on file patients can call/text 414-939-4991 or email email@example.com to secure an appointment time that works best for them. If your call is not answered, please leave a voicemail or text message. Calls are returned within 1-2 business days.
Please note that although we require a valid credit card on file to secure an appointment, we accept cash, credit/debit, check, HSA and Health Savings Accounts as forms of payment for services rendered.
WHAT ARE YOUR HOURS?
The PT office is open by appointment only with appointments available:
Wednesday 7:00am-11:00am; 4:00pm-8:00pm
HOW MANY VISITS WILL I NEED TO GET BETTER?
Without an evaluation, this is hard to answer. Generally by the 4th visit you should see an improvement in your symptoms and function. Women’s health patients are generally seen once a week for a month, then every other week for 2-4 additional visits. Orthopedic patients may require twice a week visits if their symptoms are acute. It is typical to have significant improvement by the 6th visit. However, some patients find that physical therapy on a monthly basis helps keep them functioning at the level they desire and will schedule “tune ups” accordingly. Some patients are better in 2 visits, some patients in 12. So much depends on the individual level of health, commitment to self-care, root cause of dysfunction, and how many compensations have occurred over time. It can be a process to “peel the onion”.
DO I NEED A PRESCRIPTION FROM MY DOCTOR?
No. Wisconsin is a Direct Access state for physical therapy, which means patients are allowed to seek evaluation and treatment from a licensed physical therapist without a prescription or referral from a physician with the exception of acute fractures or soft tissue avulsions, and in the case of a suspected fracture our Doctors of Physical Therapy can prescribe imaging in order to rule out the need for physician referral.
Please note: if you plan on seeking reimbursement from insurance, your insurance provider may require a physician’s referral. You may self-refer, and when the evaluation is completed, your therapist can send a Letter of Medical Necessity to your physician; once signed, this acts as a prescription for physical therapy. You can also complete the insurance benefits worksheet to find out if your insurance requires a prescription or referral, and choose to obtain one prior to your first visit.
HOW MUCH DOES THIS COST?
The fee for physical therapy is really quite simple, and based on type and length of treatment:
Initial Evaluation (60 min): $110.00
Initial Eval (60 min) + Treatment (15 min): $152.50
Initial Eval (60 min) + Treatment (30 min): $195.00
Follow-Up Treatment Sessions:
*Discounts are available with pre-purchased treatment packages.
DO YOU TAKE INSURANCE?
Mindful Matters Wellness is a cash-based physical therapy practice. Full payment is collected at the time of service from the patient, but you can self-submit your receipt to your insurance provider, and the insurance provider will reimburse you directly.
WHAT ABOUT MEDICARE?
Under current Medicare regulations, it is illegal for a physical therapist to accept cash pay from Medicare patients for services that may be covered under Medicare, even if the services provided meet all treatment, documentation, and HIPAA requirements and have been prescribed by their physician. This is due to outpatient physical therapy services generally being covered under Medicare Part B, provided the service is considered medically necessary to treat a disease or condition. Since Mindful Matters Wellness does not have a relationship with Medicare we cannot treat patients who have Medicare coverage, as failure to comply with Medicare rules in every case, even with best intent, could result in a federal investigation, fines, or other legal action.
If you are interested in learning more about this the Medicare Benefit Policy Manual is available in full as a series of downloads at CMS.gov; outpatient physical therapy benefits are discussed in Chapter 15, which is currently 289 pages.
DO YOU OFFER POST THERAPY MAINTENANCE?
YES! If you graduated from your physical therapy plan of care but but want to make sure you keep pain at bay or stay in shape then our fitness classes are a great way to safely transition to higher level fitness activities or to keep your strength, flexibility and coordination post rehabilitation. All of our instructors work closely with our Doctor’s of Physical Therapy so every person who takes our classes have a positive movement experience.