FREQUENTLY ASKED QUESTIONS

 

WHAT WILL MY FIRST EVALUATION BE LIKE?

You will be in a private treatment space, one-on-one with a doctor of physical therapy.  We will do a compassionate review of your medical history, have a conversation about your goals for physical therapy, answer any questions you have, and develop a treatment plan that is evidence-based, holistic, and will address your goals.  Exams are comprehensive with a postural analysis and are as pain-free as possible, however some muscle soreness can be expected from the examination stage of the evaluation in order to determine tissue and motion sensitivity. Although some examination may provoke soreness, we believe in open communication with our patients, will never proceed without consent, and encourage feedback from our patients in order to make the experience as comfortable as possible physically and emotionally.

HOW LONG ARE APPOINTMENTS?

The initial evaluation is 60 minutes, but can include an additional 15-30 minutes of treatment following the evaluation if requested by the patient.  This is the time that is reserved for you.  Please come with your physical therapy forms completed; if you need to fill the forms out when you arrive, this takes away from your evaluation and treatment time.  Follow-up appointments can be scheduled for 30, 45, 60, 75, or 90 minutes based on your personally determined treatment plan. 

HOW DO I SCHEDULE AN APPOINTMENT?

Please call or text 414-939-4991.  If your call is not answered, please leave a voicemail or text message.  Calls are returned within 1-2 business days.  

WHAT ARE YOUR HOURS?

The PT office is open by appointment only. With appointments available Monday-Thursday 8am-8pm, Friday 8am-6pm, Saturday 8am-2pm, Sundays 4pm-7pm.

HOW MANY VISITS WILL I NEED TO GET BETTER?

Without an evaluation, this is hard to answer.  Generally by the 4th visit you should see an improvement in your symptoms and function.  Women’s health patients are generally seen once a week for a month, then every other week for 2-4 additional visits.  Orthopedic patients may require twice a week visits if their symptoms are acute.  It is typical to have significant improvement by the 6th visit.  However, some patients find that physical therapy on a monthly basis helps keep them functioning at the level they desire and will schedule “tune ups” accordingly.   Some patients are better in 2 visits, some patients in 12.  So much depends on the individual level of health, commitment to self-care,  root cause of dysfunction, and how many compensations have occurred over time.  It can be a process to “peel the onion”. 

DO I NEED A PRESCRIPTION FROM MY DOCTOR?

No.  Wisconsin is a Direct Access state for physical therapy, which means patients are allowed to seek evaluation and treatment from a licensed physical therapist without a prescription or referral from a physician with the exception of acute fractures or soft tissue avulsions, and in the case of a suspected fracture our Doctors of Physical Therapy can prescribe imaging in order to rule out the need for physician referral.  

Please note: if you plan on seeking reimbursement from insurance, your insurance provider may require a physician’s referral. You may self-refer, and when the evaluation is completed, your therapist can send a Letter of Medical Necessity to your physician; once signed, this acts as a prescription for physical therapy.  You can also complete the insurance benefits worksheet to find out if your insurance requires a prescription or referral, and choose to obtain one prior to your first visit. 

HOW MUCH DOES THIS COST?

The fee for physical therapy is really quite simple, and based on type and length of treatment.  

Initial Evaluation (60 min):  $110.00

Initial Eval (60 min) + Treatment (15 min):  $152.50

Initial Eval (60 min) + Treatment (30 min):  $195.00

90-minute Follow-Up:  $255.00

75-minute Follow-Up:  $212.50

60-minute Follow-Up:  $170.00

45-minute Follow-Up:  $127.50

30-minute Follow-Up:  $85.00 

*Discounts are available with pre-purchased treatment packages.

 DO YOU TAKE INSURANCE?

Mindful Matters Wellness is a cash-based physical therapy practice.  Full payment is collected at the time of service from the patient, but you can self-submit your receipt to your insurance provider, and the insurance provider will reimburse you directly.  

WHAT ABOUT MEDICARE?

Under current Medicare regulations, it is illegal for a physical therapist to accept cash pay from Medicare patients for services that may be covered under Medicare, even if the services provided meet all treatment, documentation, and HIPAA requirements and have been prescribed by their physician. This is due to outpatient physical therapy services generally being covered under Medicare Part B, provided the service is considered medically necessary to treat a disease or condition. Since Mindful Matters Wellness does not have a relationship with Medicare we cannot treat patients who have Medicare coverage, as failure to comply with Medicare rules in every case, even with best intent, could result in a federal investigation, fines, or other legal action.

If you are interested in learning more about this the Medicare Benefit Policy Manual is available in full as a series of downloads at CMS.gov; outpatient physical therapy benefits are discussed in Chapter 15, which is currently 289 pages.